Returns & RMA Request


We want to ensure you have a smooth experience with your purchase. If you need to return an item, please follow our Return Merchandise Authorization (RMA) process before sending it back.

🛠️ How to Request a Return:

  1. Download the RMA Form: [Click here to download the form]
  2. Fill out the form completely.
  3. Submit a request through our Contact Form.
  4. Wait for approval and instructions.
  5. Once approved, you will receive the return email address and submission details.
  6. Approved returns must be received within 14 days.

⚠️ Note: Our online contact form does not support file uploads. Once your case is approved, you will receive instructions for submitting attachments such as the completed RMA form or proof of damage.

📦 Return Address:

WangSpec Returns
7901 SE Powell BLVD Suite 435
Portland, OR 97206

📌 Important Notes:

✔ Returns without an approved RMA number may be refused.
✔ Customers are responsible for return shipping costs unless the item is defective or an error was made.
✔ Refunds or replacements will be processed once we receive and inspect the returned product.

🛠️ Warranty Claims:

If your return is due to a manufacturer defect or warranty issue, please follow the standard RMA process. Warranty claims will be reviewed according to our Warranty Policy.